Shipping Policy
Shipping Coverage
We currently ship to the following countries and regions:
United States, United Kingdom, Canada, Belgium, Poland, Spain, France, Portugal, Germany, Luxembourg, Australia, New Zealand, Saudi Arabia.
At this time, we do not ship to certain countries or regions due to logistical restrictions.
If your country is not listed above, please contact us before placing an order to confirm availability. Contact email: contact@camplightpro.com
Processing Time
All orders require 3–5 business days for processing before shipment.
Processing time includes order verification, quality checks, and packaging. Orders are not shipped or delivered on weekends or public holidays.
Shipping Methods & Delivery Time
Standard Shipping (Free)
●Shipping cost: Free
●Estimated delivery time: 20–35 business days after processing
Expedited Shipping (Optional)
●Shipping cost: Additional $16.99
●Estimated delivery time: 7–15 business days after processing
●Expedited shipping is provided via DHL or FedEx, depending on the destination.
Delivery times are estimates and may vary based on destination, customs clearance, and carrier operations.
Delivery Estimates
Estimated delivery time = Processing Time + Shipping Time
Once an order has been shipped, delivery timing is subject to the carrier's operations and local customs procedures.
We do not guarantee delivery by a specific date.
Customs Duties, Taxes & VAT
Import duties, taxes, and VAT may be required by your local customs authority.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Customs policies vary by country, and we recommend contacting your local customs office for further information.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
●We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
●Address changes after shipment may result in additional carrier fees, which will be charged to the customer if applicable.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery status update.
We will work with the carrier to investigate and provide an appropriate resolution, including replacement or refund when applicable.
Delayed Shipments
In rare cases, delivery may be delayed due to circumstances beyond our control, such as customs inspections, carrier disruptions, or force majeure events.
If your order has not been delivered within 90 days from the shipping date, please contact us and we will provide a full refund or alternative resolution.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
contact@camplightpro.com